We like to keep things simple here at Huel, so you can return any of our products within 30 days of delivery for a refund.
To be eligible for a refund, your items must be unused and in the same condition that you received it.
If you’d like to get in touch with us about returning your Huel, please log into your account area and click the returns sections on the left hand side to submit your form. From there a member of our Customer Experience team will be in touch with you.
If you don't have an account with us yet, please create an account here.
We work quickly to pick and pack your items. Unfortunately, this means your order can't be amended. This includes swapping products and changing payment methods.
Additionally we are not able to guarantee being able to cancel your order for you or change the delivery address, however we will always do our best to accommodate your request.
To be eligible for a refund, your Huelwear items must be UNUSED, RETURNED IN ITS ORIGINAL PACKAGING AND IN THE SAME CONDITION that you received it.
For Huelwear exchanges, if you find that the size or colour of your item isn’t right for you then you can request an exchange. At this time, you are only able to exchange for something of the same value, a member of our team may contact you if we need to discuss your request.
Follow the instructions above to exchange your item. Just make sure to select ‘Exchange’ rather than ‘Return’.
To share with your friends, log in is required so that we can verify your identity and reward you for successful referrals.Log in to your account If you don't have a store account, you can create on here
Use #huel in your Huel photos for the chance to feature on our Instagram